Walt McIntyre


Lean ENgineering and Waste Elimination

25th January 2010
5-S The 5-S philosophy is associated with lean thinking. The objective of lean thinking is to provide a business with long-term profitability by developing a more effective workplace, which is accomplished by eliminating waste in the work environment. ... Read >

Central tendency: Mean, Median, Mode

19th January 2010
Central tendency: Mean, Median, Mode Before discussing measures of central tendency, a word of caution is necessary. Customers do not feel averages. They feel their specific experience. As a result, while central tendency is an important descriptive st... Read >

Cost of Poor Quality

15th January 2010
Cost of Poor QualityThe cost of poor quality (COPQ) is the total cost impact of defects produced by the process. There have been many discussions,some heated, about what categories of costs should be considered in the calculation of a process' cost of poo... Read >